I take orders in my head. I don't have time to write things down. I found that when I write orders down, I forget to put them into the computer because I'm working at such a fast pace.
I learned to do it when I was promoted to a cocktail waitress and I no longer had time to write things down. I usually have about 7 tables at a time. Depending on the night, I can have up to 13 tables at a time. The average server has about 3-4 tables at a time.
For me, it was sink or swim. I did what any rational person would do and I chose to swim. I chose to be really good at everything I do. Serving's not rocket science.
I love when tables ask me, "how do you do that?! Are you gonna remember all that?"
Yes, it's really not that impressive. When you have an IQ higher than 70 you can remember simple things in your head for several minutes after hearing them and enter them into a computer without difficulty.
There is only four of you at the table for christ's sake. I'm no genius, I'm just competent with a tiny sliver of common sense. I simply listen to what you order, comprehend it, and fulfill your needs. It's not complicated.
Sometimes tables will insist that I write their order down. One table, in particular, was really obnoxious. I asked the man what he did for a living...he replied that he worked at the DMV.
!!!!!!!!!!!!!! SERIOUSLY !!!! @%&#!
I smiled and said, "Well sir, I appreciate your concern but, I won't tell you how to do your job if you won't tell me how to do mine."
The DMV!!!!??!?! Are you kidding me? That's the most dysfunctional place on the planet and he wants to tell me how I should be doing my job.
You learn self control quickly in the serving industry. The best advice I can give to a new server is learn how to bite your tongue. Hard.
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